Your Seamless Stiltz Home Lift Journey with DHG Services

From First Chat to First Ride (2026 UK Guide)

If you’ve decided it’s time to make your home easier to live in—safer stairs, smoother daily routines, future-proof comfort—a Stiltz home lift is one of the most elegant, compact ways to do it. But the lift you choose is only half the story. The difference between a stressful building project and a seamless upgrade is the team that surveys, specifies, installs, and supports it.

With DHG Services managing the whole process, installing a Stiltz home lift becomes straightforward: clear advice, tidy work, honest pricing, and aftercare you can rely on. This long-form guide walks you through every stage of the DHG journey—from your first enquiry to your first effortless ride—plus the practical details buyers care about: space planning, electrics, Building Control, installation timelines, maintenance, and how to choose between Duo and Trio, Classic and Vista, and single-entry versus through-car.

DHG Services is committed to ensuring that every lift installation is the best possible—installed right, first time. We also have an extensive supply chain. If we are unable to complete your installation, our supply chain will be able to upto the standard we expect.

Why Choose a Stiltz Home Lift with DHG Services?

Stiltz lifts have earned their reputation in the UK because they’re designed specifically for residential life: compact, neat, efficient, and suited to modern living. DHG Services makes the experience even better by handling everything end-to-end.

Stiltz benefits in one snapshot

Compact by design: Stiltz lifts are purpose-built for homes with small footprints. The popular Duo often uses under ~1 m², depending on configuration.
Minimal disruption: Most installs involve modest building works and a neat through-floor aperture rather than a bulky shaft.
Smooth and quiet: Electric drive, soft start/stop, and home-friendly operation.
Flexible styling: Classic panels for privacy or Vista transparency to preserve daylight and sightlines.
Practical options: Through-car configurations for tricky layouts and better flow.
Energy-conscious: Designed for domestic duty cycles with modest running costs.

What DHG Services adds

Genuine consultation—not sales patter: Advice grounded in what works in your home.
Tailored design: Model, door orientation, approach spaces, and finishes chosen to match your needs.
A tidy, sequenced install: Dust control, floor protection, careful making-good.
Clear, itemised pricing: No grey areas, no surprise “extras.”
Commissioning and training done properly: So you feel confident on day one.
Aftercare and servicing: Annual service plans and responsive support.

Installing a Stiltz home lift offers a wide range of benefits, making it an excellent choice for improving accessibility, comfort, and everyday living within your home. Designed with modern lifestyles in mind, Stiltz lifts provide a simple and efficient way to move between floors without the need for stairs, helping to reduce strain and improve independence.

One of the key advantages is the compact design, allowing the lift to be installed in small spaces without the need for a shaft or major structural work. This makes it suitable for both new builds and existing homes. The lift’s quiet operation and smooth travel also ensure a comfortable experience every time it’s used.

Stiltz lifts are not only practical but also stylish, featuring a clean and modern appearance that blends seamlessly into your home décor. Their energy-efficient design and low maintenance requirements make them a smart long-term investment.

In addition to improving mobility, installing a Stiltz lift can also help future-proof your home, making it more suitable for long-term living and potentially increasing its appeal to future buyers.

At DHG Services, we ensure every Stiltz lift is installed with precision and care, giving you a reliable, safe, and elegant solution to move freely throughout your home.

Step 0: The Decision Moment—Why People Start Looking at a Home Lift

Most homeowners begin exploring a Stiltz lift for one of three reasons:

1) Safety and confidence

Stairs can become a daily risk—especially after a fall, an operation, or when balance and stamina change.

2) Comfort and convenience

Even without a health trigger, carrying laundry, shopping, luggage, or baby equipment between floors can wear thin. A home lift turns “two trips and a struggle” into “one smooth journey.”

3) Future-proofing

Many people install a lift before they “need it urgently.” The smartest mobility upgrades are often those planned early—when you have time to choose the best design and make it look like it belongs.

If any of these resonate, you’re in the right place.

Step 1 — Your First Chat with DHG Services (Free, Friendly, Thorough)

Your journey typically begins with a simple enquiry. You might already know you want a Stiltz lift—or you might just know the stairs are becoming a problem. Either way, DHG’s first goal is to understand:

Who will use the lift now (and later)
What mobility needs matter most (comfort, wheelchair access, reduced strain)
Which floors need connecting
Whether you prefer the lift to be discreet or design-led
Any time constraints (care schedules, renovations, moving dates)

What happens in that first conversation?

You’ll usually cover:

a quick description of your home (two-storey? split level? townhouse?)
where you think a lift could go (and why)
any specific preferences (Duo vs Trio, Vista vs Classic)
budget expectations (we’ll keep this realistic and transparent)
next steps (a survey date that suits you)

If it’s early in your planning, DHG may offer a structured video call first—but the real clarity comes from an in-person survey.

Step 2 — The Free Home Survey: Where Guesswork Turns Into a Plan

The survey is where the project becomes real. It’s also where DHG protects you from surprises later—by identifying the practical constraints before anyone commits.

What DHG checks during the survey

Measurements and clearances

Floor-to-floor height (travel distance)
Ceiling heights
Headroom at each landing
Landing approach space (turning angles, furniture routes)

Structure and services

Joist direction and trimming needs
Any services in the proposed route (pipes, cables, heating runs)
The cleanest position for the through-floor aperture

Electrics

Your current electrical setup
The best route for a dedicated spur/circuit as required
Neat cable routing and isolator placement

Flow and usability

Best entry orientation (single-entry vs through-car)
Door placement that avoids awkward turns
How you’ll approach the lift with shopping, laundry, or mobility aids

Style choices

Vista (transparent) vs Classic (solid panels)
Trims and tones that match your home
Optional features you may genuinely benefit from (not upsells for the sake of it)

Future needs

Whether a Duo still makes sense long-term
When it’s better to choose a Trio now for wheelchair capability and comfort

The survey outcome

By the end, you’ll have a clear sense of:

the best lift location(s)
which model suits your needs
any building works required (and why)
what the experience will be like day-to-day
what your installation timeline could look like

No pressure—just clarity.

Step 3 — Choosing Your Stiltz Lift: Duo vs Trio, Classic vs Vista, Single-Entry vs Through-Car

Model choice: Duo or Trio?

Stiltz Duo

Best for:

compact installs
1–2 standing passengers
households wanting convenience and future-proofing without wheelchair use

Why people choose it:

minimal footprint
discreet presence
very home-friendly

Stiltz Trio

Best for:

wheelchair users (now or likely in the future)
powered chair users who want to stay seated
households who want more space and breathing room

Why people choose it:

wheelchair capability
easier entry/exit
better long-term flexibility

Practical note: Many homeowners install a Duo for convenience and later realise a Trio would have been the smarter “one-and-done” choice. DHG’s role is to help you avoid that regret by planning for your real long-term needs.

Styling choice: Classic or Vista?

Classic (solid sides)

calmer, more discreet look
privacy-friendly (ideal near bedrooms)
blends into traditional interiors

Vista (transparent panels)

preserves light and sightlines
feels modern and airy
great near landings, hallways, and open-plan spaces

Vista can be especially good if you worry a lift will make a space feel visually smaller. Transparency keeps the home feeling open. DHG Services are able to offer the Stiltz Lift range cheaper than Stiltz themselves by using our supply connections across the UK.

Entry choice: single-entry or through-car?

Single-entry

simplest layout
often lower cost
excellent when turning space is comfortable

Through-car (enter one side, exit the other)

a game-changer in tight homes
reduces turning requirements
improves flow when upstairs and downstairs approaches are different

DHG will recommend through-car when it materially improves daily usability—not as a default.

Step 4 — Your Itemised Quote: Clear Pricing Without Guesswork

Once the survey is complete, DHG provides a clear, itemised quote. A good home lift quote should never be a vague number. You should see line items covering:

the lift model and specification
finishes and options chosen
building works required (aperture, trimming, making-good)
electrical work scope (dedicated supply route)
installation and commissioning
training and handover
warranty and aftercare options

Typical UK price ranges (planning guidance)

These are useful anchors—but your home’s structure and chosen configuration are what define the final figure.

Model / Type	Typical UK Price Range (Supply + Standard Install)
Stiltz Duo Classic	~£12,000–£12,950
Stiltz Duo Vista	~£13,950+ (site dependent)
Stiltz Trio (wheelchair-capable)	~£15,000–£20,000+
Many two-stop projects (typical band)	~£15,000–£20,000

What most commonly increases cost

taller travel height
through-car configuration (extra doors/alignment detail)
premium finishes and upgrades
complex apertures (joist trimming, service diversions)
access/logistics constraints (tight sites, restricted parking)

DHG’s aim is to surface these cost drivers early—so you can choose intentionally.

Step 5 — Preparation and Scheduling: The Calm Before the Install

Once you approve the quote and specification, DHG plans a schedule that suits your household. “Seamless” means the practical stuff is considered:

What DHG does before installation

confirms the final lift position and aperture details
plans dust protection and floor protection
coordinates any electrical first-fix needs
advises on moving furniture or protecting delicate areas
coordinates Building Control where required

If you have builders on site for a renovation, DHG will coordinate so the lift integrates into the programme rather than clashing with it.

Step 6 — Installation: What “Tidy, Sequenced, Minimal Disruption” Looks Like

Homeowners often worry a lift install will feel like a major construction job. The good news: most Stiltz projects are far more controlled than people expect.

1) Protection and dust control

Before anything begins:

floors are protected
work areas are planned to keep disruption local
dust control measures are used sensibly

2) Aperture creation

A neat opening is created through the floor/ceiling with careful trimming and finishing. If joist strengthening is needed, it’s handled neatly and safely.

DHG takes particular care around:

pipes and cables
ceilings with lighting
finished floors that need clean edges

3) Lift assembly and alignment

The self-supporting structure is set, aligned, and fixed. Panels, doors, trims, and any glazing (Vista) are installed precisely so the finished lift looks intentional.

4) Electrical connection

The lift is connected to the dedicated supply as specified. Controls, indicators, and safety circuits are checked.

5) Commissioning and testing

This is where quality shows. DHG tests:

door interlocks
obstruction detection (light curtains/sensors)
emergency stop
levelling accuracy
smooth start/stop
correct behaviour during power interruption scenarios (model dependent)

6) Making-good

A lift should not look “patched in.” Tidy trims and finishing details matter. DHG ensures the area around the lift is clean and presentable at handover.

Typical time on site

Many two-stop Stiltz installs complete within a few days once preliminaries are ready. Complex sites, through-car alignment, or extra finish requirements can add time—but the process remains structured.

Step 7 — Handover and Training: Confidence From Day One

A lift is only “seamless” if you feel confident using it. DHG’s handover includes:

a calm demonstration of normal operation
how to call/send the lift
how parking works (and why it matters)
what indicators mean
safe use for different household members
emergency behaviours explained clearly (including power cut scenarios)
what to do if you ever need support

You’ll receive:

user guidance
warranty details
service schedule options
contact points for aftercare

No jargon, no rushed explanations.

Living With a Stiltz Lift: The Everyday Wins You’ll Actually Feel

Marketing tends to focus on features. Real life focuses on outcomes. Here’s what homeowners typically notice within the first week:

Groceries and laundry become one trip

Instead of multiple journeys and awkward carrying on stairs, you move everyday items safely in one go.

Guests feel welcome

Grandparents, friends with injuries, or anyone with reduced mobility can navigate the house independently.

Quiet operation matters more than you expect

Soft start/stop and a calm drive make the lift easy to use early in the morning or late at night without disturbing others.

You use more of your home again

Bedrooms, hobbies, storage, even garden access—floors stop being “off limits.”

Peace of mind

Even if you don’t “need” it every day, knowing it’s there changes how you feel about the future.

Space, Power, and Safety: The Practical Bits (Answered Simply)

Space

Duo footprints are often under ~1 m² (configuration dependent)
Trio footprints are larger and wheelchair-capable
Approach space at landings matters—DHG checks turning angles and flow

Power

Many Stiltz installs work from a dedicated single-phase domestic supply, often via a 13A spur where appropriate (DHG confirms what your home needs during survey).

Safety

Modern home lifts incorporate multiple protections, commonly including:

door interlocks
obstruction sensors/light curtains
emergency stop
controlled behaviours during interruptions (model dependent)

LOLER

Not typically required for private domestic use
May apply for workplace/public contexts—DHG can advise and support compliant examinations if needed

Planning and Building Control

Internal domestic lifts rarely require planning permission
Listed buildings/conservation areas may need extra checks
Building Control coordination is managed where required to ensure safe apertures and integration

Running Costs and Maintenance: Keeping the Ride Smooth

Stiltz lifts are designed for domestic duty—short trips, efficient motors, modest running costs. Day-to-day running costs are often lower than homeowners expect, especially with efficient standby profiles.

Best-practice maintenance

Annual service: keeps sensors, interlocks, guides, and safety systems in top condition
Good parking habits: using the lift as recommended helps reliability
Fast support if needed: prompt attention prevents small issues becoming bigger ones

DHG Services offers service plans and responsive aftercare so your lift remains dependable year after year.

Funding, VAT Relief, and Value

Depending on your circumstances:

VAT relief may apply for qualifying long-term disability adaptations
Local grants (including Disabled Facilities Grants) may contribute to home adaptations in some cases
DHG can provide documentation to support applications where appropriate

Beyond funding, there’s a bigger value lens: a well-integrated lift can keep your whole home usable—often avoiding the far higher cost (financial and emotional) of moving house or major remodelling.

Common Questions (Answered Upfront)

How long does installation take?

Often a few days on site for a standard two-stop Stiltz once preliminaries are ready. Complex sites and bespoke finishes can add time.

Will it fit my home?

Many homes are suitable—even where people assume a lift won’t fit. Duo is especially compact; Trio needs more space. The survey confirms feasibility.

Is it noisy?

Modern Stiltz lifts are quiet. If your home has echo-prone voids or hollow floors, DHG can recommend small tweaks (pads/placement) to keep it whisper-calm.

What happens in a power cut?

Your lift has defined safety behaviour (model dependent). DHG demonstrates exactly what to expect during handover.

Do I need planning permission?

Typically not for indoor domestic installs, but listed buildings/conservation areas may be different. DHG will advise.

A Sample Timeline: What “Seamless” Looks Like

Enquiry → Consultation: goals, layout, early budget planning
Survey: measurements, joists, services, electrics, approach space
Itemised Quote: clear scope + priced options
Pre-install: protection plan, power route, Building Control coordination if needed
Installation: aperture, frame, cabin, trims, electrics
Commissioning: interlocks, sensors, levelling, ride quality, emergency behaviours
Handover: training, documents, service plan options
Aftercare: annual service and responsive support

Why Homeowners Choose DHG Services

Homeowners choose DHG Services because the experience is as important as the product:

Precision engineering + strong customer care
Direct manufacturer relationships (training, parts, technical support)
Transparent, itemised pricing
Compliance without the headache
Tidy installation standards
UK-wide reach with a personal, local-feeling service

Ready to Make Everyday Living Easier?

With DHG Services, getting a Stiltz home lift is designed to feel straightforward—calm planning, tidy installation, and a lift that looks like it belongs.

Next steps:

Book your free consultation & survey
Compare Duo vs Trio, Classic vs Vista, Single-entry vs Through-car
Receive a clear, itemised quote
Enjoy a professional installation and dependable aftercare

DHG Services works directly with suppliers and manufacturers to ensure the best installation possible every time. Our range of platform lifts, Home lifts, through Floor lifts, Dumbwaiters and Stair lifts are available throughout the UK. We also offer the full Stiltz range, aritco home lifts and motala.

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