Installing a Stiltz Home Lift with DHG Services: The Complete Step-by-Step Guide, Costs, and Benefits

Adding a home lift is one of the simplest ways to reclaim independence, remove daily barriers, and future-proof your property. If you’re considering a Stiltz Home Lift, the process is more straightforward than you might expect—especially with a specialist partner guiding every decision. This guide explains each step in clear, practical language: assessment, customisation, installation, testing, training, support, and pricing. You’ll also find answers to common questions, key benefits, and how DHG Services helps you get the most from your investment. DHG Services consider ourselves as experts in stairlifts and offer our services nationwide.

Whether you’re planning for yourself or for a loved one, the goal is the same: a safe, elegant lift that fits your home and your life—installed right, first time. DHG Services are committed to ensuring that every Lift installation is the best possible. DHG Services also ensures that any LEIA safety bulletins for unsafe lifts are also made available on our Blog.

1) The Initial Assessment: Your Home, Your Needs, Your Plan

The first step in any successful installation is an expert on-site assessment. DHG Services professionals visit your home to evaluate space, electrical requirements, and any structural considerations. This isn’t a sales pitch disguised as a survey; it’s a technical fact-find to tailor the solution to your property and priorities.

What we assess

Location & layout: Where will the lift live? Choices include living rooms, landings, hallways, cupboards, or a feature corner of an open-plan space.
Travel path & apertures: A Stiltz lift travels through a compact opening between floors. We measure clearances above and below, check joist directions, and mark the “sending” and “receiving” positions.
Electrical supply: Stiltz lifts run from a standard domestic outlet (via a dedicated spur), so we confirm proximity and routing.
Structure: We look for services in the floor (pipes, wiring), assess floor thickness, and specify any trimming or minimal structural alterations needed for the aperture.
Access and use: Who will use the lift? Are there mobility aids, carers, pets, or children to consider? We’ll discuss controls, door configuration (single-entry or through-car), and internal grab points.

Planning permission: is it required?

For internal, through-floor installs, planning permission is rare. In unusual scenarios—listed buildings, conservation areas, or if you’re adding an external shaft—consent may be needed. We flag this early and advise next steps. For the typical Stiltz Home Lift, planning is not required.

Self-assessment before we arrive

It helps to think about:

Where the lift makes life easiest (closest to the places you spend time).
Turning circles near the landings, especially if using a wheelchair.
Future needs—if your mobility may change, opt for a model/size that will continue to serve you well.

This initial groundwork is the foundation for everything that follows.

A Stiltz home lift is not only a practical solution for improving accessibility, but also a stylish addition that enhances the overall look and feel of your property. Designed with a sleek, modern aesthetic, Stiltz lifts blend seamlessly into both contemporary and traditional homes, offering a clean and minimal appearance that complements your existing décor.

Unlike bulky or industrial-looking alternatives, Stiltz lifts feature a compact footprint, smooth finishes, and elegant lines, making them a subtle yet impressive feature within your home. Whether installed in a living area, hallway, or bedroom, they create a sense of sophistication while remaining functional and space-efficient.

Beyond their visual appeal, a Stiltz lift can also add real value to your property. As more homeowners look for accessible living solutions, having a modern home lift already installed can make your property more attractive to a wider range of buyers. It demonstrates forward-thinking design and can future-proof your home for long-term living.

At DHG Services, we supply and install the Stiltz range with precision and care, ensuring a flawless finish that not only improves mobility but also elevates the overall style and value of your home.

Discover the full range of home lifts available from DHG Services, designed to improve accessibility, comfort and independence within your home. From compact domestic lifts and through-floor lifts to stylish mobility solutions for multi-level properties, each option is tailored to suit different needs, spaces and lifestyles. Home lifts provide a safe and convenient alternative to stairs, helping individuals maintain independence while enhancing everyday living. With expert advice, professional installation and reliable support, DHG Services offers high-quality home lift solutions that combine modern design, smooth operation and practicality to create safer, more accessible homes for families and individuals alike.

2) Customisation and Configuration: Your Lift, Your Way

Once the assessment is complete, DHG Services works with you to tailor the lift to your space and preferences. Stiltz models are designed to be compact yet flexible, and thoughtful configuration is where they truly shine.

Choosing size and layout

Duo: A compact, two-passenger footprint (around under 1 m²) that suits most homes and tight spaces.
Trio: A larger cabin (around 1.44 m²) designed for wheelchair accessibility or passengers who benefit from additional space, with generous entry widths and turning room.

Entry, doors, and placement

Single-entry for standard layouts or through-car (double entry) for pass-through convenience—ideal where approach is easier from different directions on each floor.
Park locations can be configured for neat, out-of-the-way positioning.

Controls and safety extras

Call/send stations at each floor, large, simple rocker controls inside the cabin, and clear status indicators.
Optional remote controls, auto-door features, and battery back-up (model dependent) for convenience and resilience.
Safety sensors, light curtains, overload protection, and an emergency stop are core to the system design.

Finishes and décor

A home lift should feel like it belongs. Choose cab colours, trims, lighting, and discreet finishes that complement your interior. The aim is practical elegance: a lift that works beautifully and looks part of the home, not bolted onto it.

Considering alternatives

During configuration, we’ll also discuss other options where relevant:

Stairlifts (best if transfers are easy and budget is limited).
Platform lifts (for wheelchairs over short or multi-stop travels).
Luxury home lifts (larger cabins, premium finishes, higher capacity).

If a different solution would better meet your needs, we’ll say so—and explain why.

3) Installation and Testing: Precision, Compliance, Peace of Mind

With specification agreed, DHG Services schedules the installation. Our process is designed to be efficient, tidy, and compliant, with minimal disruption to your day-to-day life.

What happens on installation day

Protection & set-out – We protect floors, map out the aperture, and verify final measurements.
Create the floor opening – A neat, structurally-approved aperture is formed, with trimming as specified during the assessment (and coordinated with Building Control where required).
Lift assembly & positioning – The self-supporting Stiltz structure is assembled, levelled, and anchored.
Electrical connection – We install or connect the dedicated spur and commission the lift’s control systems.
Finishing & making good – Surround trims, tidy edges, and careful clean-up restore the space.

Safety testing and certification

Before handover, we complete a rigorous testing sequence:

Door interlocks, light curtains, and obstruction sensors
Smooth start/stop and ride quality
Emergency stop and descent functions
Overload/imbalance detection
Alarms and (where fitted) the emergency phone

Only when every test passes do we proceed to training and handover.

LOLER note: If a lift is used in a workplace or accessible public environment, LOLER thorough examinations are required. For domestic private use, LOLER does not apply. We’ll advise the correct regime for your circumstances.

4) Training and Support: Confidence from Day One

Technology should feel simple. As part of our service, DHG Services provides hands-on training so you can use the lift safely and without hesitation.

What we cover

Using call/send stations and in-car controls
Parking positions and best charging practice
How the safety systems behave (e.g., what happens if the light curtain is interrupted)
Emergency procedures and contact numbers
Care tips that keep everything silent, smooth, and reliable

We also offer ongoing support and scheduled maintenance. If you ever have questions, we’re at the end of the phone—and our engineers cover the whole of the UK.

DIY warning: Lift installation is a precision discipline touching structure, electrics, and safety systems. DIY is not appropriate. A professional team ensures compliance with building regulations and manufacturer standards—and protects your warranty.

5) Pricing: What Affects the Cost of a Stiltz Home Lift?

Every installation is unique, but there are consistent price drivers. Understanding them helps you budget realistically and avoid surprises.

Typical price range

Base price (supply + standard installation): £12,000–£15,000 for a Stiltz Home Lift via DHG Services (model and configuration dependent).
Project totals vary with features, finishes, floor preparation, and any bespoke structural requirements.

What influences the price?

Model & size – Duo vs Trio (larger cabin, wheelchair space).
Travel & placement – Floor thickness, route, obstructions, landing clearances.
Features – Through-car entry, auto-doors, remote call, finishes, emergency phone, battery back-up (where applicable).
Building works – Aperture trimming, joist work, making good, and any non-standard electrics.
Documentation – Building Control liaison where appropriate.

Optional upgrades (typical impact)

Custom finishes and décor packs – from a few hundred pounds
Additional call stations/controls – modest uplift
Complex making-good (e.g., bespoke trims/flooring) – project dependent

Installation is typically included within your quoted price. If we discover any unexpected structural issues during the survey (rare, but possible in certain builds), we’ll present options transparently before proceeding.

Tip: See our pricing blog for further breakdowns and example projects.

6) Key Benefits of a Stiltz Lift via DHG Services

Below are the headline advantages that matter day-to-day.

1. Enhanced Accessibility and Independence

A Stiltz lift enables effortless, safe movement between floors—reducing reliance on stairs and lowering fall risk. For many households, that’s life-changing.

2. Space-Saving, Stylish Design

Compact footprint: Duo occupies under 1 m²; Trio is around 1.44 m².
Modern, neutral aesthetics integrate seamlessly—no industrial look or bulky plant room.

3. Quick, Minimally Disruptive Installation

Installations typically complete in a few days with minimal building work and no machine room. The self-supporting structure simplifies placement and finishing.

4. Low Power Consumption

Stiltz lifts operate via a standard outlet, drawing power on a par with common household appliances during travel.

5. Quiet, Smooth Operation

The electric rope-drive motor delivers gentle, controlled motion—no hydraulics and no harsh noise profile.

6. Built-In Safety

Standard features include light curtain sensors, overload/imbalance detection, fall protection, emergency stop mechanisms, and an emergency phone (where specified). The system is engineered safety-first.

7. Property Appeal

A well-integrated lift can make your home more attractive to buyers, especially for ageing-in-place or accessibility-minded markets.

8. Future-Proofing

Installing a lift today prepares your home for tomorrow’s needs—supporting graceful ageing and flexible living.

9. Versatility in Placement

Clever design means a Stiltz can integrate into awkward spaces—under stairs, in a corner, within a cupboard, or centrally as a discrete feature. Through-car models enable easy pass-through where access routes differ between floors.

7) Expert Lift Installations from DHG Services

At DHG Services, we pride ourselves on delivering the best lift installations in the UK, combining precision engineering with unbeatable customer care. We work directly with leading lift manufacturers, ensuring every system we install meets the highest standards of safety, reliability, and performance. Our fully qualified engineers handle each project from survey to completion with meticulous attention to detail—guaranteeing a seamless fit and long-lasting results. Every installation is backed by a 12-month warranty for complete peace of mind, making DHG Services the trusted choice for residential and commercial lift installations across the UK.

8) Stiltz vs Other Residential Options: Which Fits Your Scenario?

Sometimes a Stiltz Home Lift is the best answer; sometimes another solution suits better. During your survey, we’ll compare:

Stairlifts: Ideal if you can transfer comfortably and want the most economical fix for stair access.
Platform lifts: Purpose-built for wheelchairs over short rises or multi-stops, indoors or outdoors.
Home lifts (luxury residential elevators): Larger cabins, higher capacities, premium finishes, and faster travel—at a higher budget.

If we believe a different product will serve you better, we’ll recommend it—plain and simple.

9) Maintenance, Servicing, and Compliance

A home lift is low-effort—but not no-effort. Routine care keeps it silent and dependable.

Annual service (domestic use) checks batteries, sensors, fixings, and motion systems.
Parking & charging best practice extends component life.
LOLER compliance applies if the lift is used in a workplace or public/communal setting; not required for private domestic use.
Support: DHG Services provides responsive maintenance and repair coverage across the UK.

10) Summary Table: Benefits at a Glance

Benefit	Details
Accessibility & Independence	Safe, easy movement between floors; reduced stair-related risk
Compact & Stylish Design	Duo under 1 m²; Trio around 1.44 m²; modern finishes
Quick Installation	Minimal disruption; typically completed in a few days
Energy Efficient	Runs via standard outlets; modest consumption
Quiet Operation	Electric rope-drive; no hydraulics
Safety Features	Light curtain sensors, overload detection, emergency systems
Boosts Home Value	Attractive to buyers focused on accessibility/ageing in place
Future-Proofing	Prepares your home for evolving mobility needs
Planning & Installation Expertise	DHG’s skilled team ensures quality, compliance, and reliable service

11) Frequently Asked Questions

Do I need planning permission?
For internal through-floor Stiltz installations, rarely. Listed buildings, conservation areas, or external structures may require consent. We’ll advise at survey.

How long does installation take?
Typically a few days including aperture work, fit-out, commissioning, and finishing.

Will there be a lot of building work?
No. The Stiltz design is self-supporting, requiring only a compact floor opening and a dedicated electrical spur.

What happens during a power cut?
Model-dependent features (e.g., battery back-up) can provide controlled movement; we’ll explain exactly how your configuration behaves and the emergency procedures.

Can I choose colours and finishes?
Yes. We’ll show options for cabin finishes, trims, and lighting so your lift integrates with your décor.

What does the price include?
Your written quote details supply, standard installation, making-good scope, safety features, commissioning, training, documentation, and the 12-month warranty. Any bespoke structural work is itemised transparently.

Is a Stiltz lift noisy?
No. Stiltz uses a quiet electric drive; ride quality is smooth and conversation-friendly.

Can the lift be placed in a cupboard or corner?
Often, yes. We’ll confirm clearances and door configuration during the survey.

Is finance or grant support available?
You may qualify for VAT relief in certain disability contexts and could be eligible for local disabled facilities grants. We can signpost routes and provide documentation for applications.

12) From First Call to First Ride: A Simple Pathway

Enquire & discuss needs, options, and likely costs.
Free on-site assessment—measurements, electrics, structure, and placement.
Bespoke specification & quote—clear, itemised, and obligation-free.
Installation—aperture, fit-out, electrical connection, finishing.
Commissioning & testing—safety systems, ride quality, emergency protocols.
Training & handover—confident use from day one.
Aftercare—scheduled maintenance and responsive support when you need it.

13) Why DHG Services?

Expertise & reliability: Skilled professionals deliver seamless, efficient, tailored installs.
High standards: Direct manufacturer collaboration for safety, longevity, and parts support.
Local presence, national reach: Based in Stafford, serving all of the UK with knowledge of local building processes.
Clear communication: No jargon, no surprises—just straight answers and dependable delivery.

Final Thoughts

A Stiltz Home Lift is more than a convenience; it’s a daily upgrade to confidence, comfort, and control over your home. With DHG Services, the process—from assessment to aftercare—is designed to be simple, respectful, and precise, so you can focus on living your life, not navigating your stairs.

If you’re ready to explore a tailored solution, we’re ready to help.

Contact DHG Services today to book your free home assessment, discuss Stiltz Home Lifts, or compare options like platform lifts, stairlifts, and luxury home lifts.
Check out our blog for regular updates. We also install dumb waiters for efficient goods movement. Lift solutions for a wide range of requirements are available from DHG Services—delivered with care, engineered to last.

DHG Services works directly with suppliers and manufacturers to ensure the best installation possible every time. Our range of platform lifts, Home lifts, through Floor lifts, Dumbwaiters and Stair lifts are available throughout the UK. We also offer the full Stiltz range, aritco home lifts and motala.

Stiltz Home Lift installation process